Privacy Policy for Folkfave
Last Updated: 01.01.2026
1. Introduction
Welcome to Folkfave (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide better services, process transactions, and improve user experience.
2.1 Personal Information
When you interact with our website, we may collect:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment information (processed securely via third-party gateways)
2.2 Non-Personal Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral sources
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze website performance
- Deliver personalized content and advertisements
Please refer to our Cookies Policy for more details.
3. How We Use Your Information
We use collected data for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing customer accounts
- Providing customer support
- Sending order updates and notifications
- Improving website functionality and user experience
- Conducting analytics and performance tracking
- Marketing and promotional communications (with consent)
- Preventing fraud and ensuring security
4. Legal Basis for Processing (GDPR Alignment)
Where applicable, we process your data based on:
- Consent – for marketing and cookies
- Contractual necessity – to fulfill your orders
- Legal obligations – compliance with regulations
- Legitimate interests – improving services and security
5. Sharing of Information
We do not sell your personal data. However, we may share your information with trusted third parties:
- Payment processors
- Delivery and logistics partners
- Analytics providers
- Marketing and advertising platforms
All third parties are required to protect your data and use it only for specified purposes.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill business and legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure server environments
- Encrypted payment processing
- Access control and monitoring
However, no system is completely secure, and users share information at their own risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review their policies separately.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. International Data Transfers
Your information may be processed outside your country through third-party services. We ensure appropriate safeguards are in place to protect your data.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: admin@folkfave.com
- Website: https://folkfave.com
- Business Name: Folkfave
