Last Updated: 01.04.2026
1. Introduction
Welcome to Folkfave (“we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or using the site under supervision of a legal guardian
- You have the legal capacity to enter into binding contracts
- All information provided by you is accurate and complete
3. Account Registration
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate and up-to-date information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts suspected of fraudulent or abusive activity.
4. Products & Services
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Minor variations in color or appearance may occur due to screen differences
- Product availability is subject to change without notice
- We reserve the right to discontinue products at any time
5. Pricing & Payments
- All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated
- We reserve the right to modify pricing at any time without prior notice
- Payments must be completed using approved payment methods at checkout
In case of pricing errors, we reserve the right to cancel or refuse orders.
6. Orders & Acceptance
- Placing an order constitutes an offer to purchase
- We reserve the right to accept or reject any order at our discretion
- Orders may be canceled due to:
- Product unavailability
- Payment issues
- Suspicious or fraudulent activity
7. Shipping & Delivery
Shipping timelines and charges are outlined in our Shipping Policy.
- Delivery times are estimates and may vary
- We are not liable for delays caused by external factors (courier, weather, etc.)
8. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our:
- Refund & Returns Policy – Click here to read
- Exchange Policy – Click here to read
Customers are encouraged to review these policies before making a purchase.
9. Order Cancellation
- Orders may be canceled before shipment
- Once shipped, cancellation is not possible
- Customers must follow the return process after delivery
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Design elements
is the property of Folkfave and is protected by intellectual property laws.
You may not reproduce, distribute, or use our content without prior written consent.
11. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to systems
- Disrupt website functionality
- Submit false or misleading information
Violation may result in legal action and account termination.
12. Limitation of Liability
To the fullest extent permitted by law, Folkfave shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Delays or failures beyond our control
Our total liability shall not exceed the amount paid for the product.
13. Indemnification
You agree to indemnify and hold harmless Folkfave from any claims, damages, or expenses arising from:
- Your misuse of the website
- Violation of these Terms
- Infringement of third-party rights
14. Privacy
Your use of our website is also governed by our Privacy Policy.
15. Third-Party Services
We may use third-party services for:
- Payments
- Analytics
- Marketing
We are not responsible for the practices of these third parties.
16. Changes to Terms
We reserve the right to update or modify these Terms at any time.
- Changes will be effective immediately upon posting
- Continued use of the website constitutes acceptance of updated Terms
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of:
Bangladesh
Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
18. Contact Information
For questions regarding these Terms:
- Email: admin@folkfave.com
- Website: https://folkfave.com
- Business Name: Folkfave
